THE GENERAL DATA PROTECTION REGULATION (GDPR) ON WEB PAGE ZAGSTEL.HR

CONTACT INFORMATION OF DATA PROTECTION OFFICER

Zagstel d.o.o.
Rapska 46, 10000 Zagreb, Croatia
OIB: 41920985512
phone: +385 91 2555 125
e-mail: info@zagstel.hr
(Processing Manager: a person or a legal entity who determines the purposes and means of processing personal data).

HOW DO WE USE YOUR DATA?

- we use personal data for purposes of concluding and fulfilling a rental contract
- for the purpose of collecting claims
- for the purpose of solving claims for damages and regressions in a quiet or court proceedings
- we handle personal data in order to protect our legitimate interests for purposes detecting and preventing fraud or misdemeanor offenses when concluding a rental contract
Legal basis for processing:
The legal basis for processing your personal information for the purposes listed above is compiling and completing the rental contract and compliance with the company's general terms and conditions.

PERSONAL DATA CATEGORIES WHICH WE ARE PROVIDING

We process the personal information needed for the below purposes:
- Identification and contact information
- Name and surname
- Sex
- Residence
- Date
- Place
- Birth
- Personal Identification Number (OIB)
- ID Number
- Driver's License Number
- Address
- Electronic mail and phone number
- Financial Information and Account Details
- Credit Card Number.

WHEN PERSONAL DATA ARE NOT PURCHASED DIRECTLY FROM THE PERSON WHOSE INFORMATION IS PROVIDED

We process the personal information that is required for the above purposes and when they are not collected directly from the person whose data is being processed by the lessee, driver 1 or driver 2.
We process personal information that is required for the purposes listed above and which are listed in the Privacy Policy.

PRIVACY AND CATEGORIES OF PERSONAL DATA RECEIVER

Personal data may be provided in some cases to the public bodies of the Republic of Croatia and the Republic of Croatia European Union countries if asked by authorities. In some situations, it is required by police to send data about the driver of the rented vehicle in case of a traffic violence.

WHY IT IS REQUIRED TO PROVIDE YOUR PERSONAL DATA?

Providing your personal information is required to complete and fill in the rental contract and if you do not provide the information that is necessary for a particular type of contract, we will not be able to conclude the rental contract.

Details of whether we intend to transfer personal data to a third party and whether that is adequate

In some cases, personal data are transmitted to service providers outside of Europe Economic Space (EES). In such case, the transfer of personal data will take place only if The European Commission has confirmed that a third country meets a certain level of data protection or if there is adequate information security in accordance with applicable law. You have the right to obtain information and, if applicable, a copy of protective measures adopted for the transfer of personal data outside EES by contacting the Data Protection Officer.

Rights in relation to personal data

You have the following rights when it comes to your data:

Right to Access - You can request access to your personal information and verify that your is processed personal data.

Right to Correction - You can request that Zagstel d.o.o. correct personal information that is inaccurate or invalid.

Right to delete (right to forget) - you can request that Zagstel d.o.o. delete your personal information if one of the following conditions is met:

a. personal data is no longer necessary in relation to the purposes for which they were collected or otherwise worked;

b. file an objection to automated decision making and there are no stronger legitimate grounds for the processing, or filing a complaint for processing for direct marketing;

c. personal data are illegally processed;

d. personal data must be deleted by a mandate based on European Union law or based on rights and regulations of the Republic of Croatia

Limitation right:
You can request that Zagstel d.o.o. restricts processing of your Personal information if one of the following is true:

a. You dispute the accuracy of your personal data during the period allowed by Zagstel d.o.o to verify the accuracy of your personal information;

b. Processing is illegal, and you are opposed to deleting your personal data and instead requesting limiting its use;

c. Zagstel d.o.o. no longer needs personal data for processing purposes, but you need it for establishment, enforcement or defense of legal requirements;

d. You have filed a complaint against processing on the basis of the right to object to the automated filing of the decision to check whether our legitimate interests are beyond your interests

In case you have requested processing limitation, Zagstel d.o.o. will notify you before limitation will come into force.

The right to portability - you can request that Zagstel d.o.o. uploads personal information that you provided, to another manager of processing and / or requesting the receipt of your personal data in a structured, readable format.
The right to objection - You can file a complaint about processing your personal information by Zagstel, e.g. for direct marketing or, in another situation, in accordance with the regulations of the Republic of Croatia, by providing a notice to the Data Protection Officer.

THE RIGHT TO COMPLAIN TO THE SUPERVISORY BODY

You have the right to file a complaint to the supervisory body. The supervisory authority contact information is:
Personal Data Protection Agency, Martićeva ulica 14, 10000 Zagreb

THE PERIOD IN WHICH YOUR DATA YOU WILL BE STORED

Your personal information you have provided as a party for the purpose of concluding and fulfilling a lease agreement for a vehicle, are kept as long as necessary to achieve the purpose for which we handle them. Criteria based on which we determine the period of retention of personal data is solely the purpose of collecting, the term of the lease contract, the statutory limitation of claims prescribed by law or a specific provision or another law obliging us to keep certain data for a certain amount of time.

AUTOMATIZED DECISION INCLUDING CREATION OF PROFILE

We process your Personal Data with automated tools for making decisions (e.g. whilst hiring a car).

COOKIES

Websites www.zagstel.hr use the so-called cookies to provide the user with full functionality and quality content. The cookies represent a set of data generated by the web server and which the web browser saves on the user disk in the form of a small text file. We are always trying to provide our customers with the best possible user experience, so it is important to note that our web pages work optimally only if cookies are enabled. In order to use the "cookies" in accordance with the Electronic Communications Act, the Personal Data Protection Act and EU Directives should be ours. By using this website, you are granting access and consent to the use of cookies. You can still browse the page by blocking cookies, but some of its features will not be available to you.

CONTENTS FROM OTHER WEB SITES

The articles on this web site may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other web pages behaves identically as if a visitor visited that other web site.

PROVIDER STATISTICS METRICS TOOL

This website uses the Jetpack plugin to measure the statistics of visitors.

LIMITATION OF LIABILITY

While we take the technical and organizational measures available to prevent unauthorized disclosure of your personal information, we cannot guarantee that some of the personal information we collect will never be accidentally disclosed, contrary to the provisions of these Privacy Policy. To the utmost extent permitted by law, we exclude liability for damages caused to users or third parties through accidental disclosure of personal information.

DATA PROTECTION OFFICER

Address: Rapska 46, 10000 Zagreb
for Personal Data Protection Officer
e-mail: info@zagstel.hr
phone: +385 91 2555 125

© Copyright – ZAGSTEL rent a car

Zagstel d.o.o., Rapska 46, 10000 Zagreb, Croatia. Tel: +385 (0)91 255 5125. Company registration number MB: 081041150, Commercial Court in Zagreb, OIB: 41920985512, Erste bank: IBAN HR6524020061100791039, PBZ bank: IBAN HR9723400091110849855. Board: Ivan Zagoršak, Shareholder's equity: 20.000 HRK paid in cash.

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